Cookies Policy
Your cookie preferences
Change your cookie preferences at any time using the button below. Your consent applies to the following domain: healix.com.
Cookies we use
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| CRAFT_CSRF_TOKEN | healix.com | Helps prevent Cross-Site Request Forgery (CSRF) attacks. | Session | HTTP Cookie |
| htmx-history-cache | healix.com | A cache of pages visited by the user, to speed up page rendering when a page in the cache is requested again. | Does not expire | Local Storage |
| vcc-guest-user-session_* | 8x8.com | Used by the 8x8 chatbot to maintain session state. | Session | HTTP Cookie |
| __cf_bm | 8x8.com / Cloudflare | Supports Cloudflare Bot Management. | Session | HTTP Cookie |
Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __8x8Chat-script_* | 8x8.com | Used by the 8x8 chatbot. | Does not expire | Local Storage |
| 8x8_guest_session_* | 8x8.com | Used by the 8x8 chatbot to identify returning visitors by saving 8x8 data such as visitor ID and last chat date. | Does not expire | Local Storage |
| agent_vcc-chat | 8x8.com | Used by the 8x8 chatbot. | Does not expire | Local Storage |
| cc_cookie | healix.com | Stores the user’s cookie preferences | 6 months | HTTP Cookie |
Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie |
| _gid | Google Analytics | Tracking use behaviour. | 1 day | HTTP Cookie |
| _gat | Google Analytics | Throttling request rate. | 1 day | HTTP Cookie |
| __hstc | HubSpot | HubSpot's main cookie for tracking visitors. | 6 months | HTTP Cookie |
| bugsnag-anonymous-id | 8x8.com | Used to log errors with the 8x8 chatbot. | Does not expire | Local Storage |
| hubspotutk | HubSpot | This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. | 6 months | HTTP Cookie |
| optimizelyEndUserId | 8x8.com / Optimizely | Stores a visitor's unique Optimizely Experimentation identifier. It is a combination of a timestamp and a random number. | 6 months | HTTP Cookie |
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers..
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _fbp | 8x8.com / Meta | To store and track visits across websites (Facebook). | 3 months | HTTP Cookie |
| __q_state_* | 8x8.com | Unknown functionality. | 1 year | HTTP Cookie |
| _uetvid | 8x8.com / Bing | To store and track visits across websites (Bing Ads). | 1 year | HTTP Cookie |
| 8x8_UTM_Tracker | 8x8.com | To store and track visits across websites. | 1 month | HTTP Cookie |
| YSC | YouTube | To store and track interaction. | Session | HTTP Cookie |
| VISITOR_INFO1_LIVE | YouTube | This cookie is used as a unique identifier to track video viewing. | 6 months | HTTP Cookie |
| CONSENT | YouTube | Used to detect if the visitor has accepted the marketing category in YouTube's own cookie banner. | 2 years | HTTP Cookie |
About cookies
What are cookies?
Cookies are small text files containing a string of alphanumeric characters that are stored on the hard drive of your device, which are transferred from our website and stored on your device. When you visit the site again, the cookie allows that site to recognise your browser. This can make the site more efficient.
How can I control cookies?
We will always ask for your consent to our use of cookies in accordance with this Cookies Policy when you first visit our website. If cookies are not accepted, the information contained in the cookies is no longer available to us. Please ensure that your browser settings reflect whether you will accept cookies.
How can you manage your cookie settings?
When you access our websites you will be presented with a Cookie Pop Up giving you the option to choose between Accept all, Reject all or Manage preferences. If you click Reject all only Necessary Cookies will be used. These are required for the website functionality.
If you click Manage preferences you will be able to select your preferences. You can always return to this page and change your selection.
You also have the option through your browser settings, to accept or decline cookies or configure your browser to notify you before accepting a cookie from any website. However if you disable cookies, this may affect your ability to use certain parts of our website.
The ‘Help’ menu in the toolbar of most web browsers will offer guidance on how to change your browser cookie settings. For more information about cookies and instructions on how to adjust your browser settings, please see the http://www.aboutcookies.org or https://ico.org.uk/for-the-public/online/cookies
Why do we use cookies?
We use cookies for system administration purposes to recognise your device when you visit our website. Cookies allow the website to remember choices you make, such as language or region and they provide improved features to enhance your user experience on our website such as remembering and honouring preferences and settings, including marketing preferences.
We use cookies to track you as you navigate our website and use its features; otherwise content and services cannot be provided. For example: positioning information on a device’s screen so that the information will format depending on the device you use to access the website (smartphone, tablet, PC). This enables you to see and use the full functionality of the website. We also use cookies and similar technologies to analyse the use of our website and improve its usability and help us to tailor our website to suit our users’ needs. These technologies improve our understanding of users’ behaviours, allow us to analyse trends, to administer the website, improve our website’s functionality and gather demographic information about our user base as a whole.
Analytics cookies are used to gather this information, which is grouped with other user information obtained from cookies. This allows us to view the overall patterns of usage, to improve how our website pages work. Information obtained from cookies is used to assist with our promotional and marketing efforts, to fulfil our legitimate business interests.